Mr. HiTech is a reliable web hosting and IT solutions provider offering domain registration, hosting services, email solutions, and digital tools tailored for businesses of all sizes. We focus on performance, security, and customer support to help clients build and grow their online presence.
Last Updated: August 2026
This Acceptable Use Policy (“AUP”) governs the use of hosting, reseller hosting, cloud infrastructure, development, managed IT, email, domain-related, and other services provided by Mr. HiTech.
All customers, resellers, affiliates, users, and other parties using or accessing Mr. HiTech services must use those services responsibly, lawfully, and in accordance with these requirements, the Terms of Service, applicable service-specific terms, and applicable laws and regulations.
This AUP forms part of the applicable Terms of Service. Additional restrictions may apply to particular products, services, infrastructure, or third-party platforms.
Customers are solely responsible for ensuring that their websites, applications, communications, content, data, and activities comply with applicable laws, regulations, court orders, intellectual property rights, privacy obligations, and other legal requirements.
Customers must not use Mr. HiTech services to facilitate, encourage, conceal, or participate in unlawful activity or activity that violates the rights of another person or organization.
The following activities are prohibited on Mr. HiTech infrastructure, servers, networks, and services, whether performed directly or indirectly:
Services may not be used for impersonation, identity theft, fraudulent transactions, fake banking or payment pages, fake customer-support portals, deceptive advertisements, credential harvesting, or other schemes designed to mislead users or obtain information or money through deception.
Mr. HiTech may restrict or suspend services immediately where necessary to protect customers, third parties, infrastructure, financial systems, or the public from suspected fraud or phishing.
Customers must not knowingly host, distribute, transmit, deploy, or operate malware, ransomware, viruses, trojans, exploit tools, credential stealers, botnets, malicious scripts, or other software intended to compromise systems or users.
If an account is compromised or contains malicious content, Mr. HiTech may isolate, restrict, suspend, or disable affected services and may require the customer to complete appropriate remediation before service is restored.
Customers may not use Mr. HiTech services to scan, probe, attack, exploit, intercept, access, or interfere with systems or networks without explicit authorization from the relevant owner.
Shared hosting and reseller environments are designed for normal website and business application usage. “Unlimited” or similarly described plans do not mean unlimited use of CPU, RAM, storage, processes, database resources, email resources, bandwidth, or other infrastructure resources.
Activities that consume excessive resources, negatively affect server stability, degrade other customers' services, or interfere with normal infrastructure operation may be restricted.
Mr. HiTech may require resource-intensive customers to optimize their applications, reduce resource consumption, upgrade services, move to a more appropriate infrastructure, or discontinue the activity.
Sending unsolicited bulk email (“spam”) using Mr. HiTech services, infrastructure, IP addresses, domains, or services associated with the Mr. HiTech network is strictly prohibited.
Accounts involved in spam or abusive email activity may be suspended immediately without prior notice where necessary.
DDoS attacks, automated attacks, malicious traffic generation, traffic amplification, reflection abuse, packet flooding, network disruption, or other activity intended to impair the availability or performance of systems or networks is prohibited.
Mr. HiTech may immediately restrict affected traffic, isolate services, suspend accounts, or take other reasonable measures to protect infrastructure and other customers.
Customers are solely responsible for all websites, applications, databases, emails, files, scripts, media, configurations, and other content stored, processed, or transmitted through their services.
Customers must have the necessary rights, permissions, licenses, and authority to host or distribute their content and must not use Mr. HiTech services to infringe intellectual property, privacy, publicity, contractual, or other rights of third parties.
Illegal, fraudulent, infringing, malicious, defamatory, deceptive, or otherwise prohibited content may result in immediate account action where permitted by law and applicable service terms.
Customers are responsible for securing their accounts and customer-controlled environments, including passwords, access credentials, CMS installations, applications, plugins, themes, scripts, APIs, software versions, file permissions, and other configurations.
Customers must promptly address vulnerabilities, compromised credentials, malware infections, and other security issues within environments under their control.
Customers are solely responsible for maintaining, verifying, and retaining independent backups of their websites, applications, databases, emails, files, configurations, and business data.
The detailed responsibility for customer backups and data protection is governed by the Terms of Service. Unless a separate backup or managed service has been specifically purchased and agreed upon in writing, customers must not assume that backup or restoration of their data is a guaranteed service.
Customers should maintain current and usable backups at an independent location and should not rely solely upon the hosting environment for recovery of deleted, corrupted, lost, overwritten, compromised, or otherwise inaccessible data.
Resellers are fully responsible for the activities, content, security, support, monitoring, applications, scripts, users, and operational management of all accounts hosted under their reseller services.
Resellers must ensure that their customers comply with this AUP, the Terms of Service, applicable laws, and service-specific requirements. Mr. HiTech may take action against a reseller account or an account hosted under it where necessary to protect its infrastructure, network, services, or other customers.
Mr. HiTech reserves the right, to the extent permitted by law, to investigate suspected violations of this AUP and take reasonable measures necessary to protect its infrastructure, customers, third parties, and network.
Actions may include:
Where immediate action is reasonably necessary to protect security, infrastructure, customers, or third parties, Mr. HiTech may act without prior notice.
Customers must reasonably cooperate with abuse, security, malware, spam, resource, or legal investigations relating to their services. Where a violation or compromise is identified, the customer may be required to remove malicious content, secure credentials, repair applications, address vulnerabilities, reduce resource consumption, or take other corrective action.
Failure to complete required remediation may result in continued restriction, suspension, or termination of the affected service.
Certain services may rely on third-party providers, registrars, payment gateways, cloud vendors, software vendors, content platforms, APIs, or infrastructure partners.
Customers must comply with applicable third-party operational policies and legal requirements. Mr. HiTech may restrict or discontinue a service where a third-party provider imposes a restriction, terminates service, changes its requirements, or otherwise affects service availability.
This AUP forms part of the applicable Mr. HiTech Terms of Service. The Terms of Service remain the primary contractual framework for the relationship between Mr. HiTech and the customer.
Service-specific agreements, policies, product terms, and third-party requirements may impose additional restrictions. Where multiple requirements apply, the stricter applicable requirement may apply to the relevant activity to the extent permitted by law.
Mr. HiTech may modify or update this AUP from time to time to address changes in technology, security threats, infrastructure, legal requirements, services, or operational practices.
Continued use of services after an updated AUP becomes applicable constitutes acceptance of the updated policy to the extent permitted by applicable law.
Abuse reports, security concerns, spam complaints, suspected compromise, phishing reports, or other policy-related issues may be reported through the official support and communication channels provided by Mr. HiTech.
Customers should promptly report suspected compromise or misuse of their accounts so that appropriate protective measures can be taken.
